Artificial intelligence and unconditional love: the rise of generative AI as an alternative form of mental health support

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Chinese explanation / 中文解读

中文解读待补充：本站会优先为大语言模型、生成式AI、ChatGPT相关技术、计算机视觉、深度学习等高价值论文补充中文说明。

Original abstract

Abstract The rapid rise of generative AI chatbots has extended their use beyond task-based assistance into the realms of emotional support, companionship, and informal mental health care. This article examines how individuals engage with general-purpose and companion-oriented AI systems such as ChatGPT and Replika to support their mental well-being. Drawing on qualitative interviews with AI users, supplemented by computational analysis of Reddit discussions, we show that many experience these systems as companions that meet unmet needs for advice, companionship, understanding, and non-judgmental self-disclosure. These relationships are multi-functional, blending emotional expression, advice-seeking, entertainment, identity exploration, and a felt sense of ‘being cared for’. Notably, perceived mental health benefits arise not despite AI’s non-human qualities, but because of them. Users consistently emphasise AI’s availability, patience, emotional safety, and freedom from judgement as preferable to aspects of human therapy. We argue that contemporary AI use reflects a shift from tool-based human–machine interaction toward forms of companionship that offer meaningful psychological support. Recognizing companionship as central to AI’s mental health role requires expanding debates beyond a focus on clinical efficacy to encompass the relational and affective dimensions of care, attachment, and everyday emotional life.

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